Shipping policy

Free Shipping Across Australia

We offer free standard shipping on all orders to anywhere in Australia — no minimum spend, no hidden fees.

Estimated Delivery Time

Once your order is confirmed, please allow 1–3 business days for processing. Delivery typically takes 7–15 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location and circumstances outside of our control.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information so you can follow your order's journey.

Can't find your order?

If your order hasn't arrived within 15 business days of dispatch, please contact us at support@pacaroo.com and we'll look into it right away.